Moscow Sheremetyevo Airport Informational Guide to Sheremetyevo Airport - SVO - Non Official

Moscow Sheremetyevo Airport Services

Lost & found office

For those passengers who have lost their belongings at Sheremetyevo Airport, please contact with the Lost and Found Office.

Location: Terminal B / Terminal F, first level. Opening hours: 24/7. Contact: +7 (495) 578 80 16 | lost-and-found-fe@svo.aero

Please note that all items stored at least a couple of days are free of charge. From the third day, it costs RUB 270.00 and then the cost is about RUB 70.00/day.

Baggage storage

Along Sheremetyevo Airport Terminals, there are baggage storages. See their locations below:

- Terminal B: First level.
- Terminal D: First level
- Terminal E: First level.
- Terminal F: First level.
- Aeroexpress: Second level.

Opening hours: 24/7 Fares: From RUB 300.00.

Contact:

- Baggage Storage Terminal B: +7 (903) 765 05 97
- Baggage Storage Terminal D: +7 (903) 749 87 97
- Baggage Storage Terminal E: +7 (903) 769 15 99
- Baggage Storage Terminal F: +7 (963) 695 25 99

Passengers with reduced mobility

Passengers with special needs, disabilities or reduced mobility has an assistance service available at Sheremetyevo Airport at all terminals.

To request the service it is recommended to do it 48 hours previously to arrive at SVO airport.

Passengers may order the assistance: e-mail to: callcenter@svo.aero Service hours: 24/7 Phone: +7 (495) 578 65 65

Wi-Fi 

There is free Wi-Fi around the Airport. Passengers need to connect to "_Sheremetyevo Wi-Fi" network. 

SMOKING AREAS 

Smoking in Russian Airports is prohibited. 

OTHER SERVICES

- Mother rooms (and child): located in the terminals C, D, E and F
- Shuttle-bus between South-North terminal buildings
- Luggage trolleys
- Medical services
- Air transport police services
- Luggage room
- Restaurants, Bars and Cafés
- Shops
- Banks
- ATM’s (Sberbank, CreditEuropeBank, Gazprombank and Alfa bank)
- Currency exchange
- Post office
- Hotels located in the vicinities
- Tourist Agencies
- Information for Religious Persons
- Shower Stalls
- Nail Service
- SPA
- Tax Free
- History Museum of Sheremetyevo

 lounges

Kadinsky Lounge: Location: Terminal B, second level. 24 hours open. Services: snacks, Wi-Fi, showers, drinks, among others. 

Rublev Lounge: Terminal B. 24 hours open. Services: food, snacks, Wi-Fi, drinks, TV, Children’s area, among others. 

Malevich Lounge: Terminal C. Services: Wi-Fi, food, snacks, newspaper and magazines, showers, among others. 

Baikal Lounge: Location: Terminal D, second level. Services: Showers by paying a fee. Service hours: 24/7.

Sochi Lounge: Terminal D. Open 24 hours. Services: showers, snacks, Wi-Fi, TV, newspapers and magazines, among others. 

Matrioshka Lounge: Location: Terminal D, second level, opposite Gate #17. Services: Showers, snacks, Wi-Fi, drinks, among others. 

VIP Lounge: Terminal D. Services: Wi-Fi, snacks, newspapers and magazines, conference rooms, among others. 

Gallery Lounge: Location: Terminal D, third floor, opposite Gate #32. Services: Showers, snacks, showers, drinks, newspapers and magazines, among others. 

St. Petesburg Lounge: Terminal D, International. Services: Wi-Fi, drinks, food, snacks, showers, flight monitors, among others. 

VIP Lounge: Terminal D, International. Services: Wi-Fi, drinks, food, snacks, showers, flight monitors, among others. 

Galaxy Lounge: Location: Terminal E, third floor, Gate #39. Services: Wi-Fi, drinks, food, snacks, showers, flight monitors, among others. 

Mastercard Lounge: Terminal E. Services: Wi-Fi, drinks, food, snacks, showers, flight monitors, among others. 

VIP Lounge: Terminal D, International. Services: Wi-Fi, drinks, food, snacks, showers, flight monitors, among others. 

Space Lounge: Location: Terminal E, second level, opposite Gate #39. Services: Wi-Fi, drinks, food, snacks, showers, flight monitors, among others. 

Amber Lounge: Location: Terminal F, second level. Service hours: 24/7. Services: Wi-Fi, drinks, food, snacks, showers, flight monitors, among others. 

Classic Lounge: Location: Terminal F, second level, close to Gate #42. Services: Showers. Services: Wi-Fi, drinks, food, snacks, showers, flight monitors, among others. 

Officials and Delegation Lounge: Terminal F. Open 24 hours. Services: snacks, drinks, TV, spirits and liquors, among others. 

Purchase your ticket to Sheremetyevo Airport lounges